Value-Added Services
Optional services designed to improve operational efficiency, security, and long-term scalability for BPO teams.
Operational Support
Onsite and remote technical assistance to support day-to-day operations, hardware issues, and basic network concerns.
Security & Compliance Enhancements
Additional security controls such as firewall tuning, access segmentation, monitoring, and audit-ready configurations for regulated programs.
Monitoring & Visibility
System and uptime monitoring services that provide visibility into infrastructure health and service availability.
Backup & Data Protection
Secure backup options to protect operational data and support recovery planning.
Scalability Add-Ons
Additional seats, private network segments, or system capacity can be added as your operation grows.
Web & Mobile Application Development
At Upmidify, our capabilities extend beyond infrastructure. We offer a dedicated Web and Application Development team focused on building, customizing, and optimizing digital tools specifically for BPO and outsourcing operations.
From fully branded client portals and internal performance dashboards to CRM integrations and workflow automations, our in-house developers deliver secure, scalable, and user-friendly applications that support real-world operations.
- Custom client & tenant portals
- Operational dashboards & reporting tools
- CRM, dialer & third-party integrations
- Internal tools & automation workflows
- Secure, role-based web & mobile apps
Use Cases
- • Client & tenant portals
- • KPI & QA dashboards
- • CRM & dialer integrations
- • Workflow & reporting automation
Need specific add-ons?
Tell us your requirements and we’ll recommend the right services for your setup.
Request Consultation